FAQ
we currently only provide delivery within the UK.
Our items are handmade to order, and processing times vary depending on order volume. We typically allow 1–2 weeks for your order to be crafted and shipped. If you have any concerns, please don't hesitate to get in touch.
Yes! Contact us for custom color requests. We'll do our best to accommodate your preferences.
Hand wash in cold water and lay flat to dry. Avoid machine washing to maintain the quality and shape.
Custom orders are available upon request. We welcome enquiries for bespoke pieces, including
- adjustments to size, length,
- bag handles, and accessories, as well as entirely custom bag styles
- plushies.
If you'd like to discuss a custom creation, please get in touch with us and we'll explore what we can make for you.